Sorry all of these blog entries since coming home have taken so long to write! Between the first few weeks of my new job, catching up with friends, family and life (still have yet to catch up with everyone/thing yet!!) they have been slowly coming. I last left off with my flying to Hong Kong, where I was to have a layover (8 hours) before boarding my Virgin Atlantic flight to Sydney, via staff travel.
Before I continue, I should take a second to explain a bit about staff travel. My friend Colin works for Virgin Atlantic, I am very fortunate and lucky to be on what is known as his staff travel list. This allows me to fly on Virgin Atlantic operated flights, without him, for very little. My ticket from Hong Kong-Sydney (around 8 hours) was around $70 for me. The only drawback is that you have to fly standby, meaning you go if there are empty seats. Colin has access to flight loads, and is able to see how many seats are left and thus my chance at getting onboard any given flight. The Hong Kong-Sydney flight unfortunately only goes once a day, but I didn’t think it would be a problem because of the number of available seats (around 30). The check-in process is much like a regular check-in process, except that you are waiting around until most other passengers have checked in, before you know if you get a seat. The other factor to take into consideration is the stand-by list. I am what is known as a Category C, which essentially means I am behind anyone who works for Virgin who is flying standby, and any immediate family members or spouses of Virgin crew, but above employees from other airlines and their family members. Because of the above factors, I really was not worried about the flight. Previously flying standby, Colin and I have come up with contingency plans (i.e., fly out of NYC instead of Boston, take a later flight etc…), but no such contingency plans were hatched this time around….what a nightmare that would later turn into.
I arrived in Hong Kong around 1 pm, and my flight wasn’t until 8 pm or so later that evening, but I decided it would be best to hang around the airport, re-arrange my luggage that I had frantically re-packed when I had been forced to check my largest carry-on in Seoul, and wait out my next flight without having to deal with finding a place to store my luggage, figuring out the city and etc. I was pretty disappointed flying in that I wouldn’t be spending anytime in Hong Kong, as the city looked amazing from the plane! I even thought how I wished I had time to spend there…words that I would later eat.
My day passed surprisingly quickly, I repacked, got lunch, got a 20 minute massage, cleaned myself up a bit, and passed the time on my Korean cell phone surfing the internet and texting Colin. A few hours before the departure, I strolled up to the check-in desk, ready to check-in. I was informed I would have to come back 45 minutes prior to departure (I was there three hours ahead, as I had been instructed to do). I thought this was VERY strange, as this had never happened before, and I knew there were around 30 empty seats available. I killed a few more hours, and like clockwork, went back at the time I was instructed to do so. I really didn’t think anything was wrong, and was expecting to check in. They then told me to come back in 15 additional minutes, that there were some weight issues on the plane. At this point, panic set in.
One of the fellow standby passengers was a Delta employee, and hence a seasoned standby traveler. I was panicking quite a bit, but he reassured me there was nothing to worry about, it was typical (especially for Hong Kong) and that if either of us were getting on the plane, it was me, because I had a higher boarding priority than him. The minutes ticked away, and soon there were only 20 minutes to go, and the gate agents were closing up their kiosks and getting ready to leave!! Without having said ANYTHING to us regarding our boarding status…not a good sign! The Delta employee and I approached two different people. I walked up, asked about boarding, and was told due to a weigh restriction, I was denied boarding. Apparently, even though there were around 30 available seats, the cargo weight was too heavy and thus they would not be taking any additional passengers. I couldn’t really believe what I was hearing, I could hear them telling me that I didn’t get on the plane, but it wasn’t really being processed in my brain. I walked away, and approached the Delta employee. He goes, “Ok, ready to go back?” holding up his ticket. I was like uhhh; no I didn’t get on the flight. He was very confused, and said, “There has to have been a mistake, if I got on, you had to have gotten on, you have higher boarding priority.” He asked one of the gate agents, and even offered to take a jump seat (people flying on staff travel can do this if all seats are full). They explained it wasn’t due to seats, but a weight restriction. I had no idea WTF was going on and how he got on but I didn’t, but they clearly weren’t going to do anything to help me. Bewildered, I walked away towards a ticketing counter as I was directed to do, “if I wanted to rebook my flight for tomorrow.” The Delta employee was just as confused as I, but nothing was to be done.
I sent Colin a text explaining what happened, but as he was in the air, I knew I wouldn’t be hearing back from him for quite some time. I went to the ticketing agent, explained my situation, handed over my boarding pass, on the verge of tears trying not to cry or panic, and waited. All of a sudden she was like, “you can go now.” So freaking rude! I walked away, pushing all 150 pounds of my luggage, not having a clue where to go, what to do or how I should proceed.
For a few minutes, I was just completely frazzled, there was no Plan B. I was never not getting on this flight; there was plenty of space. I had no contingency plan regarding Hong Kong if I didn’t get on; there were plenty of seats so it wasn’t a concern for neither Colin nor I. I sort of paced and panicked for a few minutes; I was map less, I had no Hong Kong money, I had no where to go, it was dark out, I had no where to go, and my cell phone was almost completely dead and had no way of charging it because I had no converter for the Hong Kong electrical system.
I willed myself not to cry. After a few minutes I thought to myself, “COME ON KIMBERLY!!! You can do this!!! This is NOTHING; you were born for crazy ass shit like this traveling!!!! Buck the fuck up!!!” After my mini pep talk, I bought something from a coffee stand to get 15 minutes of free internet in order to find a place to stay in the city, figure out how to get there, and see if I could potentially change my ticket home from Sydney-Seattle, to Hong Kong-Seattle. The gate agents told me the same thing would, “most likely” happen again tomorrow, and I was freaking out. I had a reward ticket with miles for Sydney-Seattle, and there was a ticket I could change it to leaving from Hong Kong the following night, but no more for a few days. All sorts of possibilities began to swirl in my head: Was I going to even be able to get to Sydney? If it takes three days to I get on the flight, should I even go? (Colin only had so may days off at the onset of the trip). Was I going to have to pay for a normal, last-minute ticket to Seattle from Hong Kong, and was it going to be ridiculously expensive?!? While I panicked, I booked a hostel, got directions for how to get there from the airport, went and got Hong Kong currency out of the ATM, and then went and bought an adapter so I could charge my cell phone ($40 later for a 50 cent piece of plastic that I already had but had shipped home in a box….). I walked out of the airport sort of in a daze. I was utterly exhausted (I had been at the airport over 12 hours and had traveled at this point for over 18 hours already) and was venturing into a city (which was freaking hot, dark and unfamiliar) without a map or a clue of how to get around. Not to mention, I was lugging around all of my luggage which was EXTREMELY difficult to navigate alone. I finally figured out the correct bus to get me into the city and after dragging (and dropping) all of my shit onto the bus, I sat down, put in my Ipod, and settled in for the 45 minute bus ride.
Between the exhaustion and subsequent adrenaline, I was wiped out. As we were driving through the city (which was huge and overwhelming and I couldn’t really comprehend what I was about to do) I was almost laughing. It was like, OF COURSE. This wouldn’t happen to anyone else. Who gets stranded in random cities halfway around the world, without a guidebook, map, plan or general idea of WTF to do next? Me. I went back and forth between exhaustion, insane laughing and on the verge of tears. Pretty sure the entire bus thought I was insane, but hey, what’s new? My stop eventually approached and I (painfully) gathered all of my stuff and stepped off the bus into the unknown.
Hong Kong was overwhelming. No, bewildering. It was bright and loud and in your face. There were people everywhere, and it was around 11 pm. I appeared to be in an extremely shady neighborhood with tons of Indian guys trying to get me to go to their hostel. Eventually a guy pointed me in the direction of where I was supposed to go, and after a 12 story ride in the world’s oldest elevator, I found my hostel. When I got there, they couldn’t find my reservation, the front desk guy spoke NO English (this has never, ever happened at any hostel, around the world for me) and I just wanted to sleep. At this point though, after the chaos that had ensued, this seemed like nothing, hardly fazed me and was almost comical on top of everything else. Nothing was going right today!! Thankfully, there was space and I got a new reservation. I got into my room, and immediately left for some bottles of water. I spent about 30 seconds in the scary neighborhood near the hostel, got water, and went back upstairs.
I spent HOURS (literally) on Skype with Continental (either on hold or being transferred) trying to figure out my options for changing my reward ticket for the following evening if it would even be possible, if I didn’t get on the flight again. I decided to wait to make any changes, but decided that if I didn’t get on the Sydney flight, I would immediately change my ticket, and leaving a few hours later on a flight(s) bound for home, via two stops in Germany. Around 1 am, and nearly 24 hours of being up, I tried to figure out clothes for the next day (my bags were packed for colder weather in Sydney, and Hong Kong was HOTTTT), which turned out to be very difficult and involved almost complete unpacking, then repacking, to get to the summer clothes at the bottom of my bag. I packed everything up, set out my outfit and toiletries for the next day, and set my alarm for a mere 6 hours later, so that I could make the most of my day in Hong Kong.
The alarm went off seemingly minutes later, and I was completely exhausted. But, I wanted to get up and see as much as I could in the city that I had wished from the plane that I had the chance to explore. I hopped down from my bed (which I didn’t manage to get hardly any sleep in due to assholes coming in around 4 am, turning on all the lights and making unbelievable amounts of noise). I went for my neatly stacked pile of clothes and toiletries on top of my suitcase to get ready…only to find them and my bag MIA.
It was dark, I was tired, and thought maybe I put them somewhere else (the room was full of bags) I was trying to feel my way through the dark (being courteous of the assholes sleeping whom were not courteous of me), but couldn’t find my shit. I was in a room full of guys, so was very confused as to where my shit could have gone. After awhile, I had no choice but to turn some lights on and start moving shit around. I started finding my stuff, piece by piece, and found my bag. But, I couldn’t find my pants, which were skinny jeans. Nobody (especially not guys, would steal or hide them, right?!?). After about a 15 minute search, I finally found them, UNDER a guy’s bed, shoved all the way in the corner, with all of his shit in front of them!!!!!!! WTF?!?!? Well, whatever. It was very strange and didn’t help my mood, but I thought FUCK IT! I am going to see HONG KONG!!
I asked at the front desk where the double decker bus tour left from (I decided this would be the best/most economical way to cover the most ground while in Hong Kong). He had no idea AND they hostel had no maps. For those who have never stayed in a hostel, this is VERY strange. Hostels usually have tons of brochures, free maps and the workers are usually very knowledgeable about the city. I left my bags in the lobby, and set off into the unknown.
The city was still asleep. There was really no one around. I had no map. I had no idea where I was going. So, I just set off, like any normal person would do, LOL. I found a Starbucks, and figured someone in there would know something. Thankfully, I found a fellow tourist, and she knew where the buses left from. I found my way there after a Starbucks breakfast (I was trying to have a very authentic Hong Kong style breakfast, obviously, LOL), and went off on my tour! Part of my tour included those famous boats that people associate with Hong Kong, so I started with that.
The harbor in Hong Kong is BEAUTIFUL! The city really was amazing. Hong Kong was under British rule until 1997 I believe, for nearly 150 years or so, so the architecture is a very interesting/strange mix of British architecture and very modern, contemporary buildings. I really didn’t know a lot about Hong Kong, other than the fact that there is a Disney park there and there is excellent shopping, neither of which I had the money/time to indulge in, unfortunately. As a result, I figured whatever I saw, would be more than I would have. I ended up seeing a ton of stuff in the city. I took a catamaran ride, took a trip up this mountain overlooking the city via an awesome cable car ride, saw the famous “walk of stars” (it has a famous Bruce Lee statue) and seeing all of the famous buildings. I didn’t get to the “Ladies market” that has lots of shopping (of all price levels.) But, oh well, maybe next time I get stuck there!!
Around 5, I headed back to the airport, very badly sunburned. I had worn a one-shoulder tank all day, and had spent the vast majority of my day atop an open bus, and thus had a very red burn, but only on one of my shoulders, and part of my face. My sunglasses gave me a very intense red raccoon burn, and I now had a white triangle on my shoulder/chest where the one side of the tank had been. I officially looked like a freak, but what else is new?!?
I left the city feeling great about having had the opportunity to see Hong Kong, which turned out to be an amazing place. It also had turned out to be one of those life-learning experiences, where I realize how far I’ve come as a traveler, since starting my adventures over five years ago. It turned out to be a very good (albeit chaotic) 24 hours. I headed to the airport feeling confident that whatever was meant to happen, would.
Much of the same ensued over the three hours prior to departure that happened yesterday, EXCEPT that Colin (who had been very angry that I was denied boarding over a Delta employee the day before) had called the Hong Kong ground staff manager, and as a result I was “explained” the situation. She claimed that only Virgin staff were put on the flight above me (not true) and that a Delta employee would NEVER be given boarding before someone on Virgin’s staff travel list. She said I was simply, “confused” and must have, “seen and understood things incorrectly.” No, bitch, he was from Georgia, was American and worked for Delta. I didn’t want to push the point as I wanted on the flight today and she had the power to say yes or no. So, for three hours, I stressed and hoped and continually checked in, and finally, FINALLY. 25 minutes before DEPARTURE, was told that I had gotten on the flight! I was ecstatic, but then immediately started to panic. I had 25 minutes to check my bags, have my ticket issued clear customs AND security, and make my way through the airport to an entirely different terminal. In the end, it all worked out AND I flew Premium to boot!! I have never, in all of my days, been so happy to step onto an airplane, and I thoroughly enjoyed my free champagne.
After an amazing meal (gotta love premium!) and more free bubbly, I dozed off for my 8 hour overnight flight to Sydney, where I would be FINALLY seeing my Colie!!!
After many phone calls and emails exchanged between Colin and staff travel, no real resolution/answers came about for why a Delta employee was given boarding priority over me. But alas, it is just a part of the perils/adventures of flying standby!
Stay tuned for my Sydney adventures! ( :